ZeroBounce incident

Members platform loading issue

Critical Resolved View vendor source →

ZeroBounce experienced a critical incident on July 26, 2024 affecting API and Website Members Section, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 08:16 PM UTC
Resolved
Jul 26, 2024, 08:34 PM UTC
Duration
17m
Detected by Pingoru
Jul 26, 2024, 08:16 PM UTC

Affected components

APIWebsite Members Section

Update timeline

  1. investigating Jul 26, 2024, 08:16 PM UTC

    We are currently investigating this issue.

  2. identified Jul 26, 2024, 08:19 PM UTC

    The issue has been identified. A partial outage on Cloudflare network affecting some of our traffic.

  3. identified Jul 26, 2024, 08:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 26, 2024, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 26, 2024, 08:34 PM UTC

    This incident has been resolved by Cloudflare.