ZeroBounce incident

Europe fibercuts affecting latency.

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on November 6, 2024 affecting API and API-US, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 12:58 PM UTC
Resolved
Nov 06, 2024, 06:02 PM UTC
Duration
5h 4m
Detected by Pingoru
Nov 06, 2024, 12:58 PM UTC

Affected components

APIAPI-US

Update timeline

  1. identified Nov 06, 2024, 12:58 PM UTC

    Hello, There are several fiber cuts around Europe impacting the traffic between multiple providers. Please expect during the incident a higher latency or delayed responses in validations.

  2. monitoring Nov 06, 2024, 04:06 PM UTC

    A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.

  3. resolved Nov 06, 2024, 06:02 PM UTC

    This incident has been resolved.