ZeroBounce incident

Potential degraded services

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on April 23, 2025 affecting API and API-US and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 08:43 PM UTC
Resolved
Apr 23, 2025, 09:40 PM UTC
Duration
57m
Detected by Pingoru
Apr 23, 2025, 08:43 PM UTC

Affected components

APIAPI-USWebsite Members Section

Update timeline

  1. investigating Apr 23, 2025, 08:43 PM UTC

    We are currently investigating this issue.

  2. identified Apr 23, 2025, 09:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2025, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results. A part of our API endpoints suffered a CPU spike which is under further investigation causing slow responses or latency on requests.

  4. resolved Apr 23, 2025, 09:40 PM UTC

    This incident has been resolved.