Zephyr Scale experienced a critical incident on February 6, 2026 affecting Zephyr Cloud (US) and Zephyr Cloud REST API(US) and 1 more component, lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Zephyr Cloud (US)Zephyr Cloud REST API(US)Zephyr Cloud (EU)Zephyr Cloud REST API(EU)
Update timeline
- identified Feb 06, 2026, 09:33 AM UTC
The issue has been identified. It is related to a Jira outage, we're working on a workaround to restore the access to the application.
- monitoring Feb 06, 2026, 10:24 AM UTC
A workaround has been pushed. We're monitoring the app. Incident will be closed once Jira incident will be solved. https://developer.status.atlassian.com/incidents/rlrntm2fw82b
- resolved Feb 06, 2026, 02:53 PM UTC
Jira incident is resolved.