Zephyr Scale incident

Cannot access individual test cases

Major Resolved View vendor source →

Zephyr Scale experienced a major incident on July 28, 2020 affecting Zephyr Cloud (US), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 10:11 AM UTC
Resolved
Jul 28, 2020, 10:44 AM UTC
Duration
33m
Detected by Pingoru
Jul 28, 2020, 10:11 AM UTC

Affected components

Zephyr Cloud (US)

Update timeline

  1. identified Jul 28, 2020, 10:11 AM UTC

    An error is preventing users to access individual existing test cases for viewing or editing. A message "test case not found" is displayed. No customer data has been affected.

  2. identified Jul 28, 2020, 10:12 AM UTC

    We are working on a fix for this issue.

  3. resolved Jul 28, 2020, 10:44 AM UTC

    A fix has been deployed and the issue is now fixed.