Zephyr Scale experienced a major incident on August 5, 2020 affecting Zephyr Cloud (US), lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Zephyr Cloud (US)
Update timeline
- investigating Aug 05, 2020, 10:13 AM UTC
Atlassian is investigating an issue that is affecting TM4J as well as other marketplace apps. For some Jira instances, some of the URL parameters required for the TM4J to function are not being sent by Jira, causing TM4J not to load correctly.
- identified Aug 05, 2020, 12:34 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 05, 2020, 12:36 PM UTC
Atlassian has fixed the issue and we confirm that TM4J is fully functional again.