Zephyr Scale incident

Zephyr Scale is inaccessible via UI

Notice Resolved View vendor source →

Zephyr Scale experienced a notice incident on April 13, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 09:36 AM UTC
Resolved
Apr 13, 2023, 09:00 AM UTC
Duration
Detected by Pingoru
Apr 13, 2023, 09:36 AM UTC

Update timeline

  1. resolved Apr 13, 2023, 09:36 AM UTC

    Similar to the last incident, a database cluster node started misbehaving and, although it would accept connections, no queries would run as if the user didn’t have permission to do so. This caused the application to become inaccessible for some clients, although others could just not have noticed the issue as their requests might have been allocated to a different database node. The investigation is still in progress, aws is working on this case. While we are working hard to deliver the best experience to our customers, we apologize for any inconvenience that this might have caused.