Zeotap incident
Google Cloud Outage – Multiple Services Unavailable in European Regions
Zeotap experienced a critical incident on June 12, 2025 affecting Source Ingestion Manager and Google Cloud Platform Google Cloud Bigtable and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 07:16 PM UTC
Google has confirmed an Identity & Access Management service issue that is cascading across several products. Error rates and time-outs are occurring for workloads running in **europe-west1, west2, west3, west4, west6, west8, west9, west10 and west12**. We are currently. investigating the issue. #### Impacted GCP products Cloud Data Fusion · Cloud Memorystore (Redis & Memcached) · Cloud Shell · Cloud Workstations · Cloud Bigtable · Cloud Dataproc · Cloud Storage · Identity & Access Management · plus ancillary services flagged by Google. #### Customer impact Applications or batch jobs that rely on the above services **may experience 5xx errors, authentication failures, or complete unavailability**. Multi-region fail-over traffic remains healthy. More Update on: https://status.cloud.google.com/index.html
- investigating Jun 12, 2025, 07:41 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 12, 2025, 09:02 PM UTC
Google's engineers have identified the root cause and have applied appropriate mitigations. We continue to monitor.
- resolved Jun 12, 2025, 10:31 PM UTC
This incident has been resolved.