Zengenti incident

Intermittent access to customer environments

Minor Resolved View vendor source →

Zengenti experienced a minor incident on June 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 12:54 PM UTC
Resolved
Jun 20, 2025, 12:54 PM UTC
Duration
Detected by Pingoru
Jun 20, 2025, 12:54 PM UTC

Update timeline

  1. resolved Jun 20, 2025, 12:54 PM UTC

    Type: Incident Duration: 1 hour and 13 minutes Affected Components: Manchester data centre Jun 20, 12:54:33 GMT+0 - Investigating - We are currently investigating an intermittent issue affecting access to customer environments. Jun 20, 13:46:33 GMT+0 - Investigating - We are continuing to investigate the root cause of these issues, causing intermittent access to some customer environments. Jun 20, 14:07:57 GMT+0 - Resolved - The intermittent issue has now been resolved, and we will continue investigating the root cause. We will issue an incident report as soon as possible.