Zengenti experienced a minor incident on December 2, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 02, 2024, 06:00 AM UTC
Type: Incident Duration: 1 day, 3 hours and 24 minutes Affected Components: London data centre, Manchester data centre Dec 2, 10:28:15 GMT+0 - Monitoring - The infrastructure at both the London and Manchester data centers continues to be affected by the DDoS attack. Our engineers are closely monitoring the situation and implementing remediation measures wherever possible. Dec 2, 06:00:00 GMT+0 - Identified - We are experiencing a DDoS attack across both London and Manchester datacenters. We have removed most of the traffic from our networks, and our continuing to monitor. Dec 2, 08:57:12 GMT+0 - Identified - We believe we have identified affected customers and are working on active solutions to mitigate the attacks. Dec 2, 11:30:57 GMT+0 - Monitoring - The infrastructure at both the London and Manchester data centers continues to be affected by the DDoS attack. Our engineers are closely monitoring the situation and implementing remediation measures wherever possible. Dec 2, 12:34:23 GMT+0 - Monitoring - We are actively monitoring the situation. While there are ongoing issues related to the DDOS attack, our mitigation measures have stabilised the sites, and they are currently functioning as expected. We will provide further updates as needed. Dec 3, 09:23:52 GMT+0 - Resolved - The DDoS attack affecting our services has ceased, with no further activity detected during overnight monitoring. All systems have remained stable and operational. We will continue to monitor for any potential recurrence but do not anticipate further disruptions. If you have any concerns or experience any issues, please reach out to our support team.