Zengenti experienced a minor incident on January 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 21, 2025, 02:20 PM UTC
Type: Incident Duration: 37 minutes Affected Components: Manchester data centre Jan 21, 14:20:00 GMT+0 - Investigating - We are currently investigating an issue with our Manchester data centre. Traffic appears normal in our other data centres. Jan 21, 14:38:52 GMT+0 - Monitoring - It looks like we have identified an issue. We are taking corrective action and investigating the cause. Jan 21, 14:57:18 GMT+0 - Resolved - This incident has been resolved. A large spike of traffic caused failovers for some customers to DR environments, and will have caused some downtime for customers that don't have them. More information will follow in an incident report.