Zengenti incident

Issue affecting multiple services

Minor Resolved View vendor source →

Zengenti experienced a minor incident on August 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 12:59 PM UTC
Resolved
Aug 20, 2024, 12:59 PM UTC
Duration
Detected by Pingoru
Aug 20, 2024, 12:59 PM UTC

Update timeline

  1. resolved Aug 20, 2024, 12:59 PM UTC

    Type: Incident Duration: 3 days, 14 hours and 38 minutes Affected Components: Development environments, Help desk, Insytful Aug 20, 12:59:22 GMT+0 - Investigating - We are investigating an issue affecting access to Development systems, Gitlab and Insytful Aug 20, 14:26:00 GMT+0 - Resolved - We have identified the root cause and are continuing to work on restoring the services. Gitlab is back up, and we are working to ensure that any services supporting Content Type and Entries are working as expected, as they can have a knock-on effect on the CMS production environments.