Zefort incident

Contract search returns empty results

Major Resolved View vendor source →

Zefort experienced a major incident on October 10, 2024 affecting my.zefort.com, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 09:30 AM UTC
Resolved
Oct 10, 2024, 10:15 AM UTC
Duration
45m
Detected by Pingoru
Oct 10, 2024, 09:30 AM UTC

Affected components

my.zefort.com

Update timeline

  1. identified Oct 10, 2024, 09:00 AM UTC

    Contract searches on most Zefort accounts are currently returning empty results, due to an issue in a recently deployed code update. No data is actually lost (e.g. direct links to contracts still work), but the search function is affected. A fix is being implemented, and we expect to have a fix available shortly.

  2. identified Oct 10, 2024, 09:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 10, 2024, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 10, 2024, 10:22 AM UTC

    Everything is working normally.