Zefort experienced a major incident on September 7, 2026 affecting Zefort Sign, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Zefort Sign
Update timeline
- identified Sep 07, 2026, 04:39 AM UTC
An ongoing issue with our signing provider is delaying the creation of final signed documents. Signers can still authenticate, review documents, and submit signatures normally. Some signing requests may remain in processing after all parties have signed. Affected final documents will be created once the provider issue is resolved. No action is required from signing request owners.
- resolved Sep 07, 2026, 05:46 AM UTC
The issue with our signing provider has been resolved. Affected final signed documents are now being created automatically. We apologize for the inconvenience.