ZapSign incident

Refresh token error

Notice Resolved View vendor source →

ZapSign experienced a notice incident on June 28, 2023, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 06:55 PM UTC
Resolved
Jun 28, 2023, 09:18 PM UTC
Duration
2h 22m
Detected by Pingoru
Jun 28, 2023, 06:55 PM UTC

Update timeline

  1. resolved Jun 28, 2023, 06:55 PM UTC

    At 18:18 UTC-0 we had a deploy with some library updates on our API that impacted the authentication endpoints. This caused an 15 minutes outage both at the API and Web applications. The rollback was alredy made.