ZapSign incident

Error on Template Section

Minor Resolved View vendor source →

ZapSign experienced a minor incident on March 19, 2024, lasting 14h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 11:00 PM UTC
Resolved
Mar 20, 2024, 01:30 PM UTC
Duration
14h 30m
Detected by Pingoru
Mar 19, 2024, 11:00 PM UTC

Update timeline

  1. resolved Mar 20, 2024, 06:11 PM UTC

    We detected an error on the Template section of the plataform that made an user unable to create a document from a template. This error has not impacted the API, only the Web application. Incident start: 19/03 20:00 UTC-3 Incident end: 20/03 10:30 UTC-3