ZapSign incident

Instability

Minor Resolved View vendor source →

ZapSign experienced a minor incident on April 3, 2024 affecting API and Sign flow and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 02:55 PM UTC
Resolved
Apr 03, 2024, 04:44 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 03, 2024, 02:55 PM UTC

Affected components

APISign flowContract managementTemplatesBackground checkContactsDashboardSettings

Update timeline

  1. monitoring Apr 03, 2024, 02:55 PM UTC

    We had instability from 10:44 a.m. to 11:49 a.m.; since then, everything has returned to normal, and we are investigating the root cause to prevent further instabilities

  2. resolved Apr 03, 2024, 04:44 PM UTC

    This incident has been resolved.