Zamzar experienced a major incident on July 13, 2026 affecting Website, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Jul 13, 2026, 07:53 PM UTC
We are currently investigating an issue with intermittent outages. We will update here with any updates.
- investigating Jul 13, 2026, 09:18 PM UTC
We are continuing to investigate an intermittent network issue. We are in touch with our hosting provider and will provide further updates as we get them.
- monitoring Jul 13, 2026, 10:04 PM UTC
The fix has been identified and we are now monitoring.
- resolved Jul 13, 2026, 10:14 PM UTC
We have had confirmation from our hosting company that the issue is now resolved and we haven't seen any recurrence of the issue.