Zamzar experienced a minor incident on July 3, 2026 affecting Developer API, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Developer API
Update timeline
- investigating Jul 03, 2026, 08:15 PM UTC
We are observing elevated queue times for API conversion jobs for some customers. Our engineer team are currently investigating as soon as we have an update we will post here.
- identified Jul 03, 2026, 08:16 PM UTC
The issue has been identified and we are working to resolve.
- monitoring Jul 03, 2026, 08:28 PM UTC
Queue times are now coming down, we will update again here once the incident is resolved.
- resolved Jul 03, 2026, 08:53 PM UTC
This incident is now resolved - queue times are back to normal.