Zamzar incident

Network connectivity issue on the Zamzar website

Minor Resolved View vendor source →

Zamzar experienced a minor incident on November 29, 2018 affecting Website, lasting 11h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2018, 08:13 PM UTC
Resolved
Nov 30, 2018, 08:12 AM UTC
Duration
11h 59m
Detected by Pingoru
Nov 29, 2018, 08:13 PM UTC

Affected components

Website

Update timeline

  1. investigating Nov 29, 2018, 08:13 PM UTC

    The Zamzar website (https://www.zamzar.com) is currently experiencing some network connectivity issues. Our engineers are actively working with our datacenter provider. Apologies for any inconvenience caused.

  2. investigating Nov 29, 2018, 08:24 PM UTC

    Our hosting provider have advised us they are experiencing a network connectivity issue in one of their datacenter's. We are actively working with them to resolve this and will update here as soon as we have anything further.

  3. monitoring Nov 29, 2018, 09:14 PM UTC

    Our hosting provider has advised that the network connectivity issues are resolved. We will continue to monitor over the next few hours. Apologies for the issues.

  4. resolved Nov 30, 2018, 08:12 AM UTC

    This network connectivity issue is now resolved. Apologies for the issues.