Zamzar experienced a notice incident on December 4, 2017, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 04, 2017, 10:36 AM UTC
We are currently investigating elevated queue times for file conversions - our team are investigating and will update once they have further information.
- monitoring Dec 04, 2017, 11:04 AM UTC
There are no longer any elevated queue times for conversions. Our team will continue to monitor performance closely.
- resolved Dec 04, 2017, 02:34 PM UTC
There are no longer any elevated queue times for conversions.