Zamzar experienced a minor incident on May 3, 2019 affecting Developer API, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Developer API
Update timeline
- investigating May 03, 2019, 01:20 PM UTC
We are observing elevated queue times for API conversion jobs for some customers. Our ops team have deployed more API resources to mitigate these issues. We will continue to monitor and update here with any status updates.
- monitoring May 03, 2019, 02:02 PM UTC
We are no longer seeing elevated queue times for API conversion jobs. We will continue to monitor.
- resolved May 03, 2019, 08:07 PM UTC
Following monitoring of these elevated queue times - this is now resolved.