Zamzar incident

Elevated queue times for API conversion jobs

Notice Resolved View vendor source →

Zamzar experienced a notice incident on June 21, 2019 affecting Developer API, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2019, 10:25 AM UTC
Resolved
Jun 21, 2019, 02:04 PM UTC
Duration
3h 38m
Detected by Pingoru
Jun 21, 2019, 10:25 AM UTC

Affected components

Developer API

Update timeline

  1. investigating Jun 21, 2019, 10:25 AM UTC

    We are observing elevated queue times for API conversion jobs for some customers. Our engineer team are currently investigating as soon as we have an update we will post here.

  2. monitoring Jun 21, 2019, 11:07 AM UTC

    We are no longer seeing elevated queue times for API conversion jobs. We will continue to monitor.

  3. resolved Jun 21, 2019, 02:04 PM UTC

    Following continued monitoring of these elevated queue times - this is now resolved.