Zamzar incident

File Conversion Exports Delayed

Notice Resolved View vendor source →

Zamzar experienced a notice incident on June 27, 2019 affecting Developer API, lasting 6h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2019, 02:07 PM UTC
Resolved
Jun 27, 2019, 08:40 PM UTC
Duration
6h 33m
Detected by Pingoru
Jun 27, 2019, 02:07 PM UTC

Affected components

Developer API

Update timeline

  1. investigating Jun 27, 2019, 02:07 PM UTC

    We are observing some file conversion exports being delayed for some customers. Our engineer team are currently investigating as soon as we have an update we will post here.

  2. monitoring Jun 27, 2019, 02:48 PM UTC

    We are no longer seeing file conversion export delays. We will continue to monitor.

  3. resolved Jun 27, 2019, 08:40 PM UTC

    This is now resolved.