Zamzar experienced a notice incident on July 1, 2019 affecting Developer API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Developer API
Update timeline
- monitoring Jul 01, 2019, 12:57 PM UTC
We have observed an interruption to a small number of requests to the API conversion service. A small number of clients may have received an HTTP 500 error when submitting requests to the API. This issue has now been resolved and our team are closely monitoring to ensure that no further issues arise.
- resolved Jul 01, 2019, 04:01 PM UTC
We have been monitoring this over the past few hours and have not seen further issues, as such this is now resolved.