Ytel experienced a minor incident on November 13, 2025 affecting Voice Calls, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2025, 03:21 PM UTC
We are currently receiving reports of inconsistent call connections. Our engineering team is actively investigating the issue to identify the cause and implement a resolution. We will provide updates here as more information becomes available. Thank you for your patience.
- monitoring Nov 13, 2025, 03:35 PM UTC
Call connection reporting has returned to normal, and all services are operating as expected. Our team will continue to monitor system performance to ensure stability. Thank you for your patience while we resolved this issue. Team Ytel
- resolved Nov 13, 2025, 04:41 PM UTC
Call connections continue to remain stable, and all systems are performing as expected. Our team will continue monitoring to ensure ongoing reliability. Team Ytel