Ytel experienced a minor incident on September 23, 2026 affecting Data Management / Contacts and Reporting, lasting 19d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 03:52 PM UTC
Investigating: Reporting Jobs We are currently investigating an issue affecting Reporting Jobs, where imports and exports are not functioning as expected. Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
- monitoring Sep 23, 2026, 04:20 PM UTC
Reporting Job imports and exports are now functioning as expected. We are continuing to investigate an issue affecting email delivery notifications. Our team is actively working to restore normal notification functionality and will provide further updates as they become available. We appreciate your patience and apologize for any inconvenience.
- resolved Oct 13, 2026, 04:56 AM UTC
Reporting Job imports, exports, and email delivery notifications are functioning as expected. The extended monitoring period has been completed, and all functionality remains stable. Thank you for your patience.