Yourwebhoster.eu Outage History

All webhosting, reseller webhosting and managed servers are updated and protected against these vulnerabilities.

**What Happened:** We experienced a hardware failure in one of our core network switches, which resulted in brief connectivity interruptions. While our infrastructure is designed with redundant network connections to prevent service disruptions, the unexpected hardware failure required our routing systems to recalculate network paths, which took approximately 10-20 seconds. One node experienced a longer interruption due to an additional connectivity issue that affected its ability to quickly restore network service during this event. Customers on this node may have experienced an outage of up to a couple of minutes. **Resolution:** Our team immediately identified and replaced the faulty switch to restore full-service stability. We also resolved the connectivity issue on the affected node. All systems are now operating normally with complete redundancy restored.

Earlier today, a power outage affected our Meppel data center where the Acronis Cyber infrastructure is hosted. All systems have been successfully restored. At this time, services may still be slower than usual as the system processes missed backups and performs data verification. Backup operations may also take longer than normal due to the increased load. Customers may receive notifications about failed backups. These messages can be cleared by logging into the Acronis portal and acknowledging the notification. We are actively monitoring the situation and will provide further updates if necessary. Thank you for your patience.

We are pleased to inform you that Acronis Cyber Protect Cloud in the Germany (EU2) data center is fully functional now, all services are up and running.

All services have recovered and been running stable for a while now. We continue monitoring the services and take appropriate actions. Our apologies for the inconvenience and thank you for your patience.