YourCloudTelco incident

1300/1800 numbers not connecting

Major Resolved View vendor source →

YourCloudTelco experienced a major incident on January 28, 2021 affecting YourCloudTelco Calling Platform (Network), lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2021, 10:36 PM UTC
Resolved
Jan 29, 2021, 12:19 AM UTC
Duration
1h 42m
Detected by Pingoru
Jan 28, 2021, 10:36 PM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. identified Jan 28, 2021, 10:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 28, 2021, 10:59 PM UTC

    All calls are now connecting, we will continue to monitor.

  3. resolved Jan 29, 2021, 12:19 AM UTC

    This incident has been resolved.