YourCloudTelco experienced a minor incident on March 27, 2021 affecting YourCloudTelco Calling Platform (Network), lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
YourCloudTelco Calling Platform (Network)
Update timeline
- investigating Mar 27, 2021, 12:31 AM UTC
We are currently investigating this issue.
- identified Mar 27, 2021, 01:00 AM UTC
We have made a change and all call are connecting apart from some 1300/1800 numbers, we are currently working on getting those connecting.Will keep you posted
- monitoring Mar 27, 2021, 01:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2021, 01:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 29, 2021, 12:09 AM UTC
This incident has been resolved.