YourCloudTelco incident

Partial Disruption of service

Minor Resolved View vendor source →

YourCloudTelco experienced a minor incident on July 10, 2021 affecting YourCloudTelco Calling Platform (Network) and YourCloudPBX, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2021, 09:04 PM UTC
Resolved
Jul 10, 2021, 09:48 PM UTC
Duration
43m
Detected by Pingoru
Jul 10, 2021, 09:04 PM UTC

Affected components

YourCloudTelco Calling Platform (Network)YourCloudPBX

Update timeline

  1. investigating Jul 10, 2021, 09:04 PM UTC

    At approx 4:45 we started experiencing repeated outages against one of our Call Servers. We are now investigating.

  2. monitoring Jul 10, 2021, 09:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2021, 09:48 PM UTC

    This incident has been resolved.