YourCloudTelco incident

Call delays

Minor Resolved View vendor source →

YourCloudTelco experienced a minor incident on November 16, 2021 affecting YourCloudTelco Calling Platform (Network), lasting 18h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:15 AM UTC
Resolved
Nov 17, 2021, 12:22 AM UTC
Duration
18h 6m
Detected by Pingoru
Nov 16, 2021, 06:15 AM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. investigating Nov 16, 2021, 06:15 AM UTC

    We are currently investigating this issue.

  2. identified Nov 16, 2021, 06:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 16, 2021, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 17, 2021, 12:22 AM UTC

    This incident has been resolved.