YourCloudTelco experienced a major incident on March 24, 2022 affecting YourCloudTelco Calling Platform (Network) and Arena, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
YourCloudTelco Calling Platform (Network)Arena
Update timeline
- investigating Mar 24, 2022, 06:26 AM UTC
We are currently investigating an issue with inbound calls.
- identified Mar 24, 2022, 06:51 AM UTC
Inbound calls are now working. We are still investigating an issue on call forwards related to this incident.
- monitoring Mar 24, 2022, 07:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2022, 12:34 AM UTC
This incident has been resolved.