YourCloudTelco incident

Media Audio issue

Minor Resolved View vendor source →

YourCloudTelco experienced a minor incident on June 28, 2022 affecting YourCloudTelco Calling Platform (Network), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2022, 11:49 PM UTC
Resolved
Jun 29, 2022, 12:15 AM UTC
Duration
26m
Detected by Pingoru
Jun 28, 2022, 11:49 PM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. investigating Jun 28, 2022, 11:49 PM UTC

    We are currently looking into an issue with the audio on media files. Services such as voicemail and Auto Attendant will be affected.

  2. resolved Jun 29, 2022, 12:15 AM UTC

    This incident has been resolved.