YourCloudTelco incident

Network issue

Critical Resolved View vendor source →

YourCloudTelco experienced a critical incident on May 23, 2023 affecting YourCloudTelco Calling Platform (Network), lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 02:01 AM UTC
Resolved
May 23, 2023, 05:36 AM UTC
Duration
3h 34m
Detected by Pingoru
May 23, 2023, 02:01 AM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. investigating May 23, 2023, 02:01 AM UTC

    We are currently investigating this issue.

  2. investigating May 23, 2023, 02:03 AM UTC

    We are continuing to investigate this issue.

  3. identified May 23, 2023, 03:02 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 23, 2023, 03:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 23, 2023, 05:36 AM UTC

    This incident has been resolved.