YourCloudTelco experienced a minor incident on September 6, 2023 affecting YourCloudPBX, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
YourCloudPBX
Update timeline
- identified Sep 06, 2023, 12:13 AM UTC
Yesterday evening, our development team implemented a new user security feature that inadvertently restricted customer access to the Switch Board numbers portal. We have identified the source of the issue and are actively working to restore full access. Network calling capabilities have not been affected.
- monitoring Sep 06, 2023, 03:59 PM UTC
As part of this upgrade a security token controlling
- resolved Sep 07, 2023, 12:14 AM UTC
This incident has been resolved.