YourCloudTelco incident

Outbound calls to mobiles

Major Resolved View vendor source →

YourCloudTelco experienced a major incident on February 17, 2025 affecting YourCloudTelco Calling Platform (Network), lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 09:00 PM UTC
Resolved
Feb 18, 2025, 12:32 AM UTC
Duration
3h 31m
Detected by Pingoru
Feb 17, 2025, 09:00 PM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. investigating Feb 17, 2025, 09:00 PM UTC

    We are currently investigating an issue with outbound calls to mobiles.

  2. monitoring Feb 17, 2025, 09:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2025, 12:32 AM UTC

    This incident has been resolved.