Yellowdig experienced a major incident on June 24, 2021 affecting Frontend and API, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2021, 09:36 PM UTC
The Yellowdig web application is currently experiencing a high rate of LTI launch errors. The engineering team has identified a cause and is rolling back a recent release to resolve the problem.
- identified Jun 24, 2021, 10:31 PM UTC
We successfully identified the underlying issue and rolled back our most recent release. Our system has stabilized, and launches should now succeed. We will be monitoring the situation, but if you experience any further issues, submit a support ticket at [email protected].
- monitoring Jun 24, 2021, 10:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2021, 02:40 AM UTC
After monitoring the issue for a while we are not seeing any additional concerns related to LTI launches and we are considering this incident resolved.