Yellowdig incident

Service Availability Issues

Major Resolved View vendor source →

Yellowdig experienced a major incident on December 15, 2021 affecting Frontend and API, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:12 PM UTC
Resolved
Dec 15, 2021, 07:12 PM UTC
Duration
2h 59m
Detected by Pingoru
Dec 15, 2021, 04:12 PM UTC

Affected components

FrontendAPI

Update timeline

  1. identified Dec 15, 2021, 04:12 PM UTC

    Due to an outage in the us-west-2 region of Amazon Web Services, Yellowdig Engage is experiencing degraded service availability. Some users may experience issues when accessing the application. Our team is monitoring the issue and will post status updates as we learn more

  2. identified Dec 15, 2021, 07:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 15, 2021, 07:12 PM UTC

    AWS has resolved their connectivity problems, Yellowdig Engage is now back to full availability