Yellowdig incident

Degraded performance

Notice Resolved View vendor source →

Yellowdig experienced a notice incident on March 16, 2022 affecting Frontend and API, lasting 16h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2022, 10:40 PM UTC
Resolved
Mar 17, 2022, 03:17 PM UTC
Duration
16h 36m
Detected by Pingoru
Mar 16, 2022, 10:40 PM UTC

Affected components

FrontendAPI

Update timeline

  1. investigating Mar 16, 2022, 11:17 PM UTC

    We are currently investigating and taking action on an event that has caused increased latency of the platform and some users to be unable to LTI launch or login. Some users would have started to notice issues starting at around 6:40 ET.

  2. identified Mar 16, 2022, 11:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2022, 11:41 PM UTC

    A fix has been implemented and appears to have fixed the latency and access issues as of 7:40 ET. We will continue monitoring the site to ensure everything is stable.

  4. resolved Mar 17, 2022, 03:17 PM UTC

    The site continues to be stable so we are considering this incident resolved. Sorry for any inconvenience this may have caused.