Yellowdig incident

Write operations failing

Critical Resolved View vendor source →

Yellowdig experienced a critical incident on September 23, 2022 affecting Frontend, lasting 14h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 06:13 AM UTC
Resolved
Sep 23, 2022, 08:25 PM UTC
Duration
14h 11m
Detected by Pingoru
Sep 23, 2022, 06:13 AM UTC

Affected components

Frontend

Update timeline

  1. identified Sep 23, 2022, 06:13 AM UTC

    Yellowdig engage is experiencing a widespread outage related to write operations including LTI launches and post submissions. Investigation ongoing

  2. identified Sep 23, 2022, 08:53 AM UTC

    We are continuing to work on a fix for this issue

  3. monitoring Sep 23, 2022, 01:57 PM UTC

    The long running task has completed, transaction workloads are back to normal, we're continuing to monitor

  4. resolved Sep 23, 2022, 08:25 PM UTC

    All systems are now stabilized, postmortem review ongoing, we appreciate everyone's patience with these system issues and are actively discussing long term process improvements