YCharts Outage History

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YCharts had 4 outages in the last 2 years totaling 106h 30m of downtime — averaging 0.2 incidents per month.

There were 4 YCharts outages since June 18, 2025 totaling 106h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ycharts.com

Notice May 21, 2026

Data delay 052126

Detected by Pingoru
May 21, 2026, 01:00 PM UTC
Resolved
May 21, 2026, 06:44 PM UTC
Duration
5h 43m
Affected: YCharts Application
Timeline · 5 updates
  1. investigating May 21, 2026, 01:00 PM UTC

    We are investigating a data delay overnight that impacted our ability to retrieve most equity, fund, and model portfolio performance data, including May 20th pricing. We are actively restoring this data and processing calculations. We do not have an ETA at this time, but will continue to post updates as they become available. We apologize for the inconvenience and appreciate your patience. YCharts Team

  2. identified May 21, 2026, 01:45 PM UTC

    UPDATE 9:42 AM ET: - All Stock, ETF and CEF performance data has been fully restored - Mutual Fund performance data will be completed by 10:30 A.M. ET - Model Portfolios will be recalculated immediately after the Mutual Fund performance data is fully restored Thank you for your patience. YCharts Team

  3. identified May 21, 2026, 02:48 PM UTC

    UPDATE 10:46 AM ET: - All Non-Portfolio performance data has been fully restored (Mutual Funds, ETFs, and CEFs). - 50% of portfolios have completed recalculating. The remaining portfolios are in progress and should finish within a few hours. We will send an update when all portfolios have completed recalculating. Thanks again for your patience. YCharts Team

  4. monitoring May 21, 2026, 05:34 PM UTC

    All performance data has been fully processed and we are actively monitoring the previously impacted securities and model portfolios. This will be our final update. Thank you for your patience and we apologize for the inconvenience this caused you. YCharts Team

  5. resolved May 21, 2026, 06:44 PM UTC

    This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this caused you. YCharts Team

Read the full incident report →

Notice May 8, 2026

Data delay due to Infrastructure Outage

Detected by Pingoru
May 08, 2026, 12:55 PM UTC
Resolved
May 11, 2026, 01:28 PM UTC
Duration
3d
Affected: YCharts Application
Timeline · 5 updates
  1. identified May 08, 2026, 03:05 PM UTC

    We experienced a data delay due to an infrastructure outage that occurred last night. As a result, new data, including May 7th pricing, was not imported overnight. We are actively working to restore this data and process calculations. We do not have an ETA at this time, but will continue to post updates as they become available. We apologize for the inconvenience and appreciate your patience. YCharts Team

  2. identified May 08, 2026, 03:07 PM UTC

    UPDATE 9:52 AM: - All Stock, Fund and Index performance data has been fully restored. - We have calculated ~30% of portfolios. - Email reports will be sent once portfolios are fully complete. We experienced a data delay due to an infrastructure outage that occurred last night. As a result, new data, including pricing, was not imported overnight. We apologize for the inconvenience and appreciate your patience. YCharts Team

  3. identified May 08, 2026, 03:19 PM UTC

    Stock, fund, and index performance data has been fully restored. Portfolio performance calculations are currently in progress and will need a few more hours to complete. Please note that some non-performance data points may appear off today and these will all be resolved over the weekend. For the latest updates, please return to status.ycharts.com. We appreciate your patience. YCharts

  4. monitoring May 08, 2026, 07:57 PM UTC

    Stock, fund, index, and model portfolio data has been fully processed and we are actively monitoring. Please note that some non-performance data points may still appear off and these will be resolved over the weekend. We will provide a final update once everything is confirmed stable.

  5. resolved May 11, 2026, 01:28 PM UTC

    This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this caused you. YCharts Team

Read the full incident report →

Minor October 20, 2025

Global Hosting Outage

Detected by Pingoru
Oct 20, 2025, 03:26 PM UTC
Resolved
Oct 21, 2025, 04:07 PM UTC
Duration
1d
Affected: YCharts Application
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 03:26 PM UTC

    Due to a global hosting outage, you may experience some delays in email reports and degraded performance on our site. We're monitoring the issue and will update here when it's resolved. Thank you for your patience.

  2. resolved Oct 21, 2025, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2025

Delay with our Mutual Funding Pricing Data 061825

Detected by Pingoru
Jun 18, 2025, 12:57 PM UTC
Resolved
Jun 18, 2025, 04:31 PM UTC
Duration
3h 33m
Affected: YCharts Application
Timeline · 3 updates
  1. identified Jun 18, 2025, 12:57 PM UTC

    We experienced a delay receiving Mutual Fund pricing data from an upstream data provider. As a result, price and performance of many Mutual Funds, as well as Model Portfolios that hold these securities, will be as of 6/16/25. We are working to get this resolved as soon as possible and will follow up with updates. We sincerely apologize for the inconvenience. Best, YCharts Team

  2. identified Jun 18, 2025, 01:30 PM UTC

    We have completed processing mutual fund pricing data for 06/17/25. We're now updating level and performance data for Model Portfolios and expect to finish within 2-3 hours. We'll notify you upon completion. We sincerely apologize for the inconvenience. Best, YCharts Team

  3. resolved Jun 18, 2025, 04:31 PM UTC

    We resolved the issue that affected price and performance data for select Mutual Funds and the Model Portfolios that held them. Thank you for your patience and we apologize for the inconvenience this caused you. Best, YCharts Team

Read the full incident report →