YCharts incident

Issue with Excel Addin versions less than 4.1

Minor Resolved View vendor source →

YCharts experienced a minor incident on September 16, 2021 affecting YCharts Application, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2021, 01:28 PM UTC
Resolved
Sep 16, 2021, 02:25 PM UTC
Duration
56m
Detected by Pingoru
Sep 16, 2021, 01:28 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Sep 16, 2021, 01:28 PM UTC

    We are working to fix an issue with Excel Addin versions less than 4.1. We expect a fix in the next hour. An immediate fix is to upgrade to the latest excel version: https://ycharts.com/excel

  2. identified Sep 16, 2021, 01:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 16, 2021, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2021, 02:25 PM UTC

    This incident has been resolved.