YCharts Outage History

YCharts is up right now

YCharts had 7 outages in the last 2 years totaling 116h 27m of downtime — averaging 0.3 incidents per month.

There were 7 YCharts outages since August 27, 2024 totaling 116h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ycharts.com

Notice May 8, 2026

Data delay due to Infrastructure Outage

Detected by Pingoru
May 08, 2026, 12:55 PM UTC
Resolved
May 11, 2026, 01:28 PM UTC
Duration
3d
Affected: YCharts Application
Timeline · 5 updates
  1. identified May 08, 2026, 03:05 PM UTC

    We experienced a data delay due to an infrastructure outage that occurred last night. As a result, new data, including May 7th pricing, was not imported overnight. We are actively working to restore this data and process calculations. We do not have an ETA at this time, but will continue to post updates as they become available. We apologize for the inconvenience and appreciate your patience. YCharts Team

  2. identified May 08, 2026, 03:07 PM UTC

    UPDATE 9:52 AM: - All Stock, Fund and Index performance data has been fully restored. - We have calculated ~30% of portfolios. - Email reports will be sent once portfolios are fully complete. We experienced a data delay due to an infrastructure outage that occurred last night. As a result, new data, including pricing, was not imported overnight. We apologize for the inconvenience and appreciate your patience. YCharts Team

  3. identified May 08, 2026, 03:19 PM UTC

    Stock, fund, and index performance data has been fully restored. Portfolio performance calculations are currently in progress and will need a few more hours to complete. Please note that some non-performance data points may appear off today and these will all be resolved over the weekend. For the latest updates, please return to status.ycharts.com. We appreciate your patience. YCharts

  4. monitoring May 08, 2026, 07:57 PM UTC

    Stock, fund, index, and model portfolio data has been fully processed and we are actively monitoring. Please note that some non-performance data points may still appear off and these will be resolved over the weekend. We will provide a final update once everything is confirmed stable.

  5. resolved May 11, 2026, 01:28 PM UTC

    This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this caused you. YCharts Team

Read the full incident report →

Minor October 20, 2025

Global Hosting Outage

Detected by Pingoru
Oct 20, 2025, 03:26 PM UTC
Resolved
Oct 21, 2025, 04:07 PM UTC
Duration
1d
Affected: YCharts Application
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 03:26 PM UTC

    Due to a global hosting outage, you may experience some delays in email reports and degraded performance on our site. We're monitoring the issue and will update here when it's resolved. Thank you for your patience.

  2. resolved Oct 21, 2025, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2025

Delay with our Mutual Funding Pricing Data 061825

Detected by Pingoru
Jun 18, 2025, 12:57 PM UTC
Resolved
Jun 18, 2025, 04:31 PM UTC
Duration
3h 33m
Affected: YCharts Application
Timeline · 3 updates
  1. identified Jun 18, 2025, 12:57 PM UTC

    We experienced a delay receiving Mutual Fund pricing data from an upstream data provider. As a result, price and performance of many Mutual Funds, as well as Model Portfolios that hold these securities, will be as of 6/16/25. We are working to get this resolved as soon as possible and will follow up with updates. We sincerely apologize for the inconvenience. Best, YCharts Team

  2. identified Jun 18, 2025, 01:30 PM UTC

    We have completed processing mutual fund pricing data for 06/17/25. We're now updating level and performance data for Model Portfolios and expect to finish within 2-3 hours. We'll notify you upon completion. We sincerely apologize for the inconvenience. Best, YCharts Team

  3. resolved Jun 18, 2025, 04:31 PM UTC

    We resolved the issue that affected price and performance data for select Mutual Funds and the Model Portfolios that held them. Thank you for your patience and we apologize for the inconvenience this caused you. Best, YCharts Team

Read the full incident report →

Notice January 3, 2025

Model Portfolios Experiencing Delays

Detected by Pingoru
Jan 03, 2025, 03:12 PM UTC
Resolved
Jan 03, 2025, 06:23 PM UTC
Duration
3h 11m
Affected: YCharts Application
Timeline · 2 updates
  1. identified Jan 03, 2025, 03:12 PM UTC

    Our calculation pipeline for Model Portfolios is currently delayed, resulting in performance data updates being limited to 12/31/24 for many portfolios. We expect to resolve the issue by 11:00–11:30 a.m. CT. We apologize for any inconvenience and appreciate your patience. We will send a final notice when we are confident that the Model Portfolio universe has been resolved properly.

  2. resolved Jan 03, 2025, 06:23 PM UTC

    We resolved the issues impacting our Model Portfolio universe and they should now be fully functional.

Read the full incident report →

Major October 2, 2024

Excel Add-in Outage

Detected by Pingoru
Oct 02, 2024, 09:11 PM UTC
Resolved
Oct 03, 2024, 02:33 AM UTC
Duration
5h 22m
Affected: YCharts Application
Timeline · 4 updates
  1. investigating Oct 02, 2024, 09:11 PM UTC

    We are experiencing an issue that is preventing our Excel Add-in from retrieving data from our website. Our team is working to identify the cause of the issue. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.

  2. identified Oct 02, 2024, 09:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2024, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 03, 2024, 02:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2024

Delay with our Model Portfolio Calculations

Detected by Pingoru
Sep 04, 2024, 01:51 PM UTC
Resolved
Sep 04, 2024, 07:51 PM UTC
Duration
6h
Affected: YCharts Application
Timeline · 3 updates
  1. identified Sep 04, 2024, 01:51 PM UTC

    Our calculation pipeline for Model Portfolios is currently delayed, causing performance data for many portfolios to be updated only through 9/2. We expect the data for 9/3 to be fully updated and resolved by 10:30 a.m. CT. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.

  2. monitoring Sep 04, 2024, 04:18 PM UTC

    The vast majority of portfolios have been calculated as of this update. Only a small number remain in our calculation queue, mostly consisting of portfolios that hold other portfolios as holdings. We expect these nested models to be completed within the next hour.

  3. resolved Sep 04, 2024, 07:51 PM UTC

    Portfolio calculations for 9/3 have been completed.

Read the full incident report →

Minor August 27, 2024

Issue affecting our Chat Software

Detected by Pingoru
Aug 27, 2024, 02:50 PM UTC
Resolved
Aug 27, 2024, 03:57 PM UTC
Duration
1h 6m
Affected: YCharts Application
Timeline · 2 updates
  1. identified Aug 27, 2024, 02:50 PM UTC

    We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.

  2. resolved Aug 27, 2024, 03:57 PM UTC

    The issue affecting our third-party chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.

Read the full incident report →