YCharts incident

Issue affecting our Chat Software

Minor Resolved View vendor source →

YCharts experienced a minor incident on August 27, 2024 affecting YCharts Application, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 02:50 PM UTC
Resolved
Aug 27, 2024, 03:57 PM UTC
Duration
1h 6m
Detected by Pingoru
Aug 27, 2024, 02:50 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Aug 27, 2024, 02:50 PM UTC

    We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.

  2. resolved Aug 27, 2024, 03:57 PM UTC

    The issue affecting our third-party chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.