YCharts incident

Delay with our Model Portfolio Calculations

Minor Resolved View vendor source →

YCharts experienced a minor incident on September 4, 2024 affecting YCharts Application, lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 01:51 PM UTC
Resolved
Sep 04, 2024, 07:51 PM UTC
Duration
6h
Detected by Pingoru
Sep 04, 2024, 01:51 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Sep 04, 2024, 01:51 PM UTC

    Our calculation pipeline for Model Portfolios is currently delayed, causing performance data for many portfolios to be updated only through 9/2. We expect the data for 9/3 to be fully updated and resolved by 10:30 a.m. CT. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.

  2. monitoring Sep 04, 2024, 04:18 PM UTC

    The vast majority of portfolios have been calculated as of this update. Only a small number remain in our calculation queue, mostly consisting of portfolios that hold other portfolios as holdings. We expect these nested models to be completed within the next hour.

  3. resolved Sep 04, 2024, 07:51 PM UTC

    Portfolio calculations for 9/3 have been completed.