Yarno incident

Email delays

Minor Resolved View vendor source →

Yarno experienced a minor incident on April 27, 2021 affecting Yarno Platform, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 12:22 AM UTC
Resolved
Apr 27, 2021, 01:05 AM UTC
Duration
43m
Detected by Pingoru
Apr 27, 2021, 12:22 AM UTC

Affected components

Yarno Platform

Update timeline

  1. investigating Apr 27, 2021, 12:22 AM UTC

    We are currently troubleshooting an issue with delayed email sending. All emails are currently queued and will be sent later today once the issue is resolved. Learners can still log into Yarno as normal.

  2. investigating Apr 27, 2021, 01:02 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2021, 01:05 AM UTC

    The issue in our mail queue has now been resolved. We're currently processing the backlog of emails and they should be delivered over the next hour.