Yarno incident

Intermittent network issues

Major Resolved View vendor source →

Yarno experienced a major incident on April 17, 2023 affecting Yarno Platform, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 01:48 AM UTC
Resolved
Apr 17, 2023, 03:33 AM UTC
Duration
1h 44m
Detected by Pingoru
Apr 17, 2023, 01:48 AM UTC

Affected components

Yarno Platform

Update timeline

  1. investigating Apr 17, 2023, 01:48 AM UTC

    We've had a few reports from customers that they're unable to access Yarno. We're currently investigating this, but it appears to be intermittent and on the network level.

  2. monitoring Apr 17, 2023, 02:58 AM UTC

    We believe we've identified this issue to being an invalid but cached DNS record with an upstream provider. We believe this has now been cleared out, but may take up to 30 minutes to resolve and are monitoring the situation.

  3. resolved Apr 17, 2023, 03:33 AM UTC

    This incident has been resolved.