Yandex Cloud incident

Error creating billing account

Minor Resolved View vendor source →

Yandex Cloud experienced a minor incident on January 27, 2020 affecting ru-central1-a and ru-central1-b, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2020, 11:29 AM UTC
Resolved
Jan 27, 2020, 12:09 PM UTC
Duration
40m
Detected by Pingoru
Jan 27, 2020, 11:29 AM UTC

Affected components

ru-central1-aru-central1-b

Update timeline

  1. investigating Jan 27, 2020, 12:40 PM UTC

    We are already aware of this issue and working on resolving it

  2. resolved Jan 31, 2020, 11:18 AM UTC

    On January 27th from 14:29 to 15:09 (GMT +3) some new users could experience temporary errors when trying to create billing account. The problem was caused by deployment error of related internal service. Problem occurred at creating contract stage and was quickly fixed. To prevent the error from repeating we have made changes to internal services deployment regulations.