Yandex Cloud incident

Virtual machines will not start.

Major Resolved View vendor source →

Yandex Cloud experienced a major incident on November 20, 2023 affecting Cloud Functions and Compute Cloud and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 09:56 AM UTC
Resolved
Nov 20, 2023, 01:16 PM UTC
Duration
3h 20m
Detected by Pingoru
Nov 20, 2023, 09:56 AM UTC

Affected components

Cloud FunctionsCompute CloudVirtual Private CloudYandex Cloud Consoleru-central1-aru-central1-b

Update timeline

  1. investigating Nov 20, 2023, 10:59 AM UTC

    We noticed that VMs are not starting. Colleagues are already correcting the situation.

  2. identified Nov 20, 2023, 11:04 AM UTC

    At the moment, networks are also not created.

  3. identified Nov 20, 2023, 11:20 AM UTC

    There are issues with server features that have VPC network access configured.

  4. identified Nov 20, 2023, 12:15 PM UTC

    Some users may have problems displaying the web interface.

  5. resolved Nov 20, 2023, 01:16 PM UTC

    At 16:16 Moscow time, the problem was fixed, now the Cloud services are working correctly. We are investigating the causes of its occurrence.